Rooms and car park are available from 3.00 p.m. on the day of arrival. We kindly ask you to vacate the rooms as well as the car park by 10.30 a.m. on the day of departure. Our reception is open until 9.00 p.m. If you are arriving after 9.00 p.m., we kindly ask you to inform us, so that we can deposit your room key.
In general, only whole rooms can be cancelled (and not single persons).
Hotel bookings are generally excluded from the 14-day right of withdrawal for distance selling contracts.
If, due to the current Covid-19 pandemic, our hotel or the Obertauern ski area is officially closed, or if travel restrictions apply for vaccinated/recovered persons (entry ban into Austria from your home country or mandatory quarantine), you will not incur any cancellation costs.
However, a possible legal reintroduction of the need for a Covid-19 vaccination certificate or Covid-19 recovery certificate in winter 2022/2023 does not allow free cancellation.
Cancellation Fees
Up to 3 months before arrival: no cancellation fee
Up to 1 month before arrival: 40 % of the room rate
Up to 1 week before arrival: 70 % of the room rate
During the last week before arrival: 90 % of the room rate
In case of late arrival or early departure: 100% of the room rate
Arrival & Departure
Rooms and car park are available from 3.00 p.m. on the day of arrival. We kindly ask you to vacate the rooms as well as the car park by 10.30 a.m. on the day of departure.
Our reception is open until 9.00 p.m. If you are arriving after 9.00 p.m., we kindly ask you to inform us, so that we can deposit your room key.
Please select your arrival and departure daysPlease select your arrival and departure days Prices are guide prices for the cheapest available room (subject to occupancy and duration).